Quality Living chooses Scala to drive Crucial Interactive In-Store Sales Tools4 min read
Italian luxury real estate and interior design company Quality Living chooses Scala to power their digital communication network, because of the software’s versatile functionality and ability to integrate with the latest technology
The Italian luxury, real estate and interior design company Quality Living has chosen Scala to power the digital communication network in the company’s concept store, located in the historical city centre of Verona.
The concept store is a crucial part of Quality Living’s new communication strategy, because it serves as a central point of reference for all of the company’s offerings, ranging from the interior and exterior design of high-end real estate to the actual construction and trade of the buildings and houses.
The concept store consists of four large shop floors with a dedicated design theme per floor. The communication messaging on all floors is conveyed to the shoppers by using various screens and Scala software. The architects and designers of the concept store worked closely together with Scala Certified Partner Konvergence to make the screen communication network an integral part of the store.
“We were familiar with the capabilities of the Scala Software from projects and events for which we used Scala in the past around the world,” said Paolo Zanza, one of the founders of Quality Living. “We need to interact with our audience and we need a tool to help us with our in-house sales initiatives. Scala is clearly the best solution for this purpose and covers all requirements that we have for our signage system.”
Nine Scala player licenses are used to manage the 17 shop screens. Three 46” LCD screens in the shop window attract people, which pass by the store. In the entrance area a 3×3 ultra slim bezel video wall of 46” screens displays what Quality Living has to offer. A 50” plasma screen, in the first theme lounge, completes the digital communication network on the ground floor. On the first floor a chef’s cooking lessons in the “kitchen area” is recorded via an IP streaming based camera installation. The output stream is part of the content loops of the other screens in the shop.
On the second floor the Easy Home collection of Quality Living is showcased via a 40” LED screen and a totem installation with a build-in 50” display in portrait mode. The “luxury living room” area on the 3rd floor “houses” a 50” plasma display and a totem installation with a build-in 50” display to emphasize the top quality and high end style of the Prestige Collection.
All screen content is created with the Scala Designer software. The content in the “living room areas” is interactive and functions as an important sales tool for Quality Living; by using a remote control a sales person can navigate through the menus on the screens. The usage of a remote control solution, instead of a touch screen, enables the sales person to sit down with a customer on a comfortable couch to advice on the product lines, allowing a more in depth conversation.
“The Scala software has enabled us to install and create all the technological ideas we were looking for and we are very satisfied about the diverse functionalities and stability of the platform,” stated Mario Sebrigoli, Vice President of Quality Living. “The most important aspect though is that we are sure that Scala is ready to also serve for our future plans. We are already thinking about new developments and integrations to improve our sales results and our customer experience. Integrations with QR code, RFID and Near Field Communication technology and Smartphone applications are things we already have on our radar and we know for sure that Scala will support us during our way to even more success.”
For a full case study see: www.scala.com/news/digital-signage/Case_Study_-_Quality_Living_-_Konvergence.pdf
Konvergence offers a wide range of innovative IT solutions and services for the retail industry and is an Italian market leader in retail solutions. Through its strategic partnerships, Konvergence is able to offer the best integrated solutions and services available in the market, ranging from strategic management surveys to comprehensive CRM and supply chain projects. Konvergence has local offices in Bologna, Milan, Ravenna, Rome, Pescara and Campobasso. More information is available at www.konvergence.it.
About Quality Living
Quality Living S.r.l. is a company based in Verona, formed by a team of high expertise operators in the construction and real estate business. The “Quality Living” brand is the mirror of the mission of the company: ensure quality at all levels and aspects of living. Develop different home concepts with the unique framework of quality.
We believe that quality is not an illusion, but an achievement that can be reached through research, managing and monitoring closely every project and its realization from start to finish and selecting the best products in the world wide market. More information is available at www.qualitylivingverona.it.
Scala is a leading global provider of digital signage and display communications software and advertising management solutions. Scala is the world’s first connected signage company, offering the leading platform for content creation, management and distribution in digital signage networks and the first unified platform for advertising management of both traditional and digital signage networks. Scala is headquartered near Philadelphia, Pa., and has subsidiaries in Canada, The Netherlands, France, Norway, Germany, Japan and India, as well as more than 500 partners in more than 90 countries. More information is available at www.scala.com.