Vesta Upgrades Guest Experience at Properties by Providing “Amazing” Travel Convenience
Flyte Systems, the leading provider of airport travel information displays and digital signage content for the hospitality industry, digital signage, convention centers and related businesses, announced Vesta Hospitality implemented its FlyteBoard airline flight information displays at two properties. Vesta Hospitality’s Staybridge Suites, and its Country Inn & Suites near the Portland International Airport in Oregon now provide guests greater travel convenience with real-time flight information in their lobbies. Click here for more information on Flyte Systems airport travel information services.
Above brand standards: “We hit a home run when we installed FlyteBoard”
“Vesta meets or exceeds the brand standards of the multiple flags it operates, but we are always trying to offer unique, additional services that guests want and value. We hit a homerun when we installed FlyteBoards in our lobbies,” said Mark Hemmer, vice president of operations at Vesta Hospitality. “The FlyteBoards show accurate arrival and departure times our guests plan their day by. Our GMs tell me that many guests crowd around the FlyteBoards and remark what an amazing convenience it is. We cannot imagine not offering the service.” Hemmer first saw the Flyte Systems’ displays in a Chicago property he managed and immediately knew FlyteBoard would be a valuable guest service at his Oregon hotels.
“The boards communicate a message to guests that we are a modern property the moment they walk in our lobby,” Hemmer said. “We have a restaurant and bar at one hotel, and on bad weather days we often find guests hanging out in our lobby bar waiting for their flight. They walk out to the FlyteBoard and if they see the flight is delayed, they go back for dinner or another beverage.” Vesta Management has been in operation for 15 years and operates ten properties across 8 brands.
Flyte Systems is the only full service flight information display solution that provides real-time airline flight information.
Real-time Flight Information
Flyte Systems offers a suite of products that serve the traveling public: FlyteBoard, FlytePass, FlyteChannel, FlyteTouch, FlytePad, and now EventBoard – an attractive, easy to use digital signage solution that combines property information with flight information.
- FlyteBoard is a wall, floor, or ceiling mounted high-definition, flat panel screen for lobbies, restaurants, bars, and other public areas, displaying flight information for one or more airports.
- FlytePass combines FlyteTouch with free, secure boarding pass printing. It can be provided as a stand alone or neatly packaged in either an all wood kiosk or an integrated metal kiosk to match your décor.
- FlyteChannel permits guests to view live airport flight information conveniently and comfortably from their in-room television.
- FlyteTouch enables individual guests to search flight information using an interactive touch screen that displays real-time flight arrivals and departures for one or more airports.
- FlytePad is a mobile-ready service that delivers real-time airline information via the iPad, enabling hotel staff to provide guests with airline information anywhere and anytime.
- EventBoard combines attractive property-branded hotel event and wayfinding information with real-time airport flight information for flat-panel screens and on guest-room televisions via FlyteChannel.
Many hotels, resorts and other travel venues also use Flyte Systems’ applications to increase revenue with innovative marketing approaches for distressed travelers. For tips on how to generate revenue by providing guests with Flyte Systems airline information, please log on to the Flyte Systems website at http://www.flytesystems.com.
About Flyte Systems
The Flyte Systems Division of Industrial Television Services (ITS), based in Chicago, Illinois, is the leading provider of subscription-based environmentally responsible airport flight information displays for the hospitality, convention center and digital signage industries and related businesses. It delivers accurate, instant, airport-centric updates of flight information – not FAA-regulated scheduled departure times that may omit last minute changes. Properties are able to differentiate their products and boost customer loyalty and repeat business with ’glance-and-go’ content critical to a traveler’s day. Flyte Systems’ product suite builds upon ITS’ 50-year history as the leading provider of live flight information to airports, airlines, government agencies, port authorities and other travel-based businesses. Flyte Systems was formed in 2007 to offer new Web-based travel technology and product lines. In addition to using Energy Star-compliant digital displays, Flyte products help significantly reduce energy consumption by eliminating unnecessary trips to the airport. Customers include Marriott, Hyatt, Westin, Embassy Suites, Holiday Inn, Days Inn, Hilton, Doubletree, Hotel Sofitel, Adam’s Mark, Renaissance and Crowne Plaza hotels, independent properties, convention centers and transportation centers.
About Vesta Hospitality, LLC
Vesta Hospitality’s vision is to be the preferred hotel company for investors, lenders, owners, guests, and associates. Vesta is passionately committed to providing the most welcoming of environments for our guests; a supportive place of employment for our staff; and a consistent value with strong financial returns for our partners in business.
Source: Flyte Systems