Virtual Receptionist Software Provider Partners with Self-Service Kiosk and Digital Signage Manufacturer to Offer Full- Service Solutions
WinTech, LLC, established developer of the ALICE Receptionist (A Live Interactive Communication Experience) software solution, announced today that the company has signed an agreement with ZIVELO, a worldwide leader in the self-service kiosk and digital signage manufacturing industry. This partnership provides WinTech with direct access to ZIVELO’s complete line of products and services to extend to their customers.
Some key factors that lead to WinTech’s decision to partner with ZIVELO include the exceptional product designs and the trigger-based automation systems that ZIVELO employs, which have translated into consistently delivered products. Wintech also cites ZIVELO’s excellent customer service as a large part of their decision to form a partnership.
“ZIVELO is a company that brings dedicated personal service back into the forefront of customer service and partner relations. Whether ordering one kiosk for a client or several hundred, they treat my needs and my customers’ concerns as though they are the most important items on their agenda that day. Their attention to detail and their genuine concern and attention to my needs and the needs of my clients, allow me to provide a higher level of service that is reflected in our own personal service and individual attention to each of our clients. I couldn’t do this without them. The other big box pushers concentrate on margins alone but fall short on quality customer service. With ZIVELO this doesn’t happen,” says Frank Yoder, President of WinTech.
“We are very excited to enter into this partnership with WinTech to offer turnkey virtual reception and e-concierge solutions. The digital reception platform is nothing less than booming right now. It is the topic of many inquiries and the level of inquiries is trending upward in a big way. Consumers are primed to use interactive technology every day, multiple times a day, with the use of pocket media… so it really makes sense as people are easily adapting to interaction with giant touch screen kiosks. Wintech brings a well-received solution to a market that is hungry for automation, in a cost effective/quick return on investment way and we couldn’t be happier to be on that forefront with Wintech,” says Ziver Birg, CEO of ZIVELO.
Wintech, LLC is run by brothers, Frank and Mike Yoder, and is based in Las Vegas, NV. Together they bring over 20 years of experience and are responsible for designing and delivering technology software solutions throughout the world. WinTech is committed to providing solutions that enable businesses to offer their customers and employees an exceptional user experience. To accomplish this, they have developed A.L.I.C.E., which stands for A Live Interactive Communication Experience, which introduces a new way for businesses to interact with customers. ALICE enables interactive 2-way video and audio communication between employees and customers from a single access point.
For more information on WinTech, LLC please visit http://www.wintechllc.com
ZIVELO has rapidly grown to become the world’s largest self-service kiosk manufacturer, with over 250,000 square feet of manufacturing facilities and over 200 employees. The design, engineering, and manufacturing of their public terminal systems are completely contained within the United States, allowing them to offer rapid turnaround of product delivery.
ZIVELO’s product line is well known globally and with over 50 resellers and distributors in the US, Canada, Europe, South Africa and Australia has been utilized by customers throughout multiple industries such as Coca-Cola, Nike, Verizon, Hilton, US Steel, CIA, FBI, Siemens, Boeing, MIT, NASA and the US Army.
For more information about ZIVELO or its line of kiosks and digital signage, please visit http://www.zivelo.com or contact info [at] zivelo.com.