- Tripleplay switches from incumbent hardware supplier HP in order to leverage direct relationship with Dell’s OEM Solutions team rather than work through third-party channel partners
- Change management program from Dell gives Tripleplay platform stability and minimizes disruption caused by component, firmware and feature changes
- Tripleplay now sees hardware as a key business differentiator rather than a constraining factor on innovation and customer choice
- Selects OEM-Ready PowerEdge™ R710 and T110 Server Hardware
Dell OEM Solutions today announced that it has been selected by Tripleplay Services, a leading provider of IPTV, Video Streaming and Digital Signage solutions, to provide a back-end hardware platform, including the OEM-Ready Dell PowerEdge R710 and T110 servers, for its products. Tripleplay has migrated its products away from HP hardware in order to take advantage of Dell OEM Solutions’ willingness to engage directly with OEM customers and to provide greater visibility into product roadmaps, extended-life hardware, change management and in-field support.
Founded in 2001, Tripleplay Services has quickly established itself globally, leading to an impressive customer base spread across 33 countries around the world providing IPTV, video streaming and digital signage products. It boasts the largest IPTV deployment within the UK with over 200,000 client devices supported within closed communities and the largest deployment of HD Streaming and IPTV servers for any single customer in Europe.
Tripleplay’s relationship with Dell OEM Solutions has already proved instrumental in a number of significant customer wins, with particular traction within stadia, education and retail sectors. Tripleplay’s customers in these markets include: Chelsea FC and the Green Point and Port Elizabeth 2010 World Cup stadia in South Africa, Sheffield Hallam, Portsmouth and Southampton Solent Universities and London School of Economics, Dixons/Currys and several hospitality solutions in major 4 and 5 stars hotels around the world.
“Our close relationship with Dell OEM Solutions is a refreshing and transformational change from the days where our hardware came through resellers that were unable or even unwilling to offer the kind of expertise, flexibility and services Tripleplay requires,” said Steve Rickless, Group CEO Tripleplay Services. “Instead of hardware being a limiting factor in our proposition to customers, the flexibility Dell OEM Solutions provides in terms of product availability, customization and support is actually a core part of our differentiation. Some of our most high-profile customers have varying requirements across sites, and selecting Dell OEM Solutions allows us to meet their needs.”
“Tripleplay’s solutions are a great example of a widely-deployed technology, which people might be surprised to find out is powered by Dell OEM Solutions,” said Sam Forsbom, general manager, OEM Solutions EMEA at Dell. “However, the fact that we are powering digital signage technology in a number of very high-profile customer deployments shows how invaluable our combination of technology and services can be to organizations like Tripleplay looking for ways to facilitate business transformation.”
Dell OEM Solutions is one of the only tier-one manufacturers that offers a single source for comprehensive, end-to-end hardware integration, extended life products, solid change management and services and support worldwide, providing OEMs with the flexibility and reliability they need. Dell OEM customers can customize any Dell-standard hardware within its extensive portfolio and leverage Dell’s global supply-chain management expertise from concept to execution, including a robust services portfolio. With these customized services, Dell OEM customers can achieve economies of scale and reduce or eliminate the complexity and overhead costs of bringing a product to market. This way, companies can focus more resources and time on developing their unique IP and growing their business and less on execution, increasing their competitive advantage, agility and speed to profit.
Dell (NASDAQ: DELL) listens to its customers and uses that insight to make technology simpler and develop innovative solutions that deliver reliable, long-term value. Dell OEM Solutions helps its customers find more balance between execution and innovation with dedicated OEM resources; industry-standard hardware and global services and support capabilities. Dell helps its OEM customers improve their time to profit and run their operations more efficiently for increased competitive edge. Learn more at www.dell.com/oem.
About Tripleplay Services
Tripleplay Services is a specialist digital television, signage and video streaming software provider offering products and services designed to meet the needs of enterprise customers including corporate users, education, retailers, hospitality, stadia and residential premises. Our customers are able to deliver television, on-demand video services and digital signage over IP using our open standards products which are designed for viewing on PCs / MAC and flat screen displays.
Tripleplay has offices in the UK, Spain and Australia and a global partner network allowing it to provide local customer support to its extensive worldwide customer base.
Anna Loftin, Dell
+44 7850 932 672
anna_loftin [at] dell.com
AxiCom for Dell
44 208 392 4086
nick.sutton [at] axicom.com
+44 845 094 3326
claudia.macedo [at] tripleplay-services.com
Source: Tripleplay Services